The purpose of the project – raising awareness among the population, target group (veterans, their family members) and front-line specialists about the impact of military experience on the mental state of those who experience it; strengthening the communication skills of all communication participants in the field of “veterans - families - professionals of supporting professions - communities”; promoting the principles of trauma-informed communication and the principles of the salutogenic approach.
As part of the project:
- a training program has been developed for specialists from administrative service centers (ASCs) and veteran support specialists;
- brochure developed "The conversation that opens the door: how a first-line specialist can support referrals to specialists", which contains information about the rules for trauma-informed referral for professional help;
- poster designed "BEING TOGETHER AGAIN: Peculiarities of Relationships After Returning from War", which is designed to draw the attention of veterans' families to general information about communicating with a partner during and after service. The poster contains a QR code that redirects to a brochure with more detailed advice;
- checklist developed "Psychological aspects of communications and support radefendersdefendersand their family members";
- developed General guidelines for trauma-informed communication;
- 5 one-day trainings on trauma-sensitive communication were held for 131 specialists from administrative service centers in the Kyiv region who work with veterans and their family members;
- 4 three-day trainings on trauma-sensitive communication were held for 95 specialists supporting veterans and demobilized persons in the Kyiv region.
The development of materials and trainings was carried out with the support of Switzerland. Embassy of Switzerland in Ukraine and the Ukrainian-Swiss project Mental health for Ukraine.